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Avigilon Camera System Access

How to view cameras:

  1. Open Avigilon
  2. Double-click the 老澳门资料 group on the left side of the screen.
  3. Click on the drop-down arrow next to the camera group you need to view.
  4. Double-click available cameras in the group to view them.

How to request access to cameras:

  1. .
  2. Make sure to include a detailed description of what cameras you need access to.
  3. Provide any additional information the help desk asks you to provide.
  4. We will reach out to you with any questions or confirm that the access has been granted.

ACC Mobile 3 App:

Overview: 

This guide will include instructions on how to gain access to 老澳门资料's Avigilon camera system using both the Avigilon Control Center Client on a PC and the ACC Mobile 3 App using a VPN to 老澳门资料's network on your phone (Both of these are needed for access to the camera system on a mobile phone). 

ACC Mobile 3 App: 

First, download the ACC Mobile 3 app and the Forticlient 6.0 VPN App if you have an Apple. If you have an Android you will need the same ACC Mobile 3 app but you will need to download the FortiClient VPN app. 

iPhone: Android:
two iPhone apps circled FortiClient 6 and ACC mobile 3 two apps on an android phone circled FortiClient VPN and ACC mobile 3

   

The VPN setup can be tricky, but that will be the first thing you need to set up.
iPhone VPN Guide  Android VPN Guide

Once the VPN is set up and connected, it should look like this inside the VPN app. 

view of VPN app with connections 老澳门资料 VPN on Status IP Duration Sent Received fields 

The next thing to do is open the ACC Mobile 3 app and select the Manually Add Sites option

Inside the ACC Mobile app select the Manually Add Sites option 

Select the Manually Add Sites once more 

ACC Mobile app settings options sign in with Avigilon cloud services manually add sites sites wi-fi cellular show analytics bounding boxes prevent auto-lock 

Enter 172.30.243.245 as the IP address and keep the bottom number as 8443. 

configure connections begin by entering any ip addesses or hostnames for your site ip address hostname 172.30.243.245 8443 add more addresses

  

After finishing the prior screen you will see this message. Select trust on this popup. 

untrusted new site 172.30.243.245 cancel or trust  

Select sites on the next screen. 

settings connected options sign in with Avigilon cloud services manually add sites sites 1 wi-fi cellular show analytics bounding boxes prevent auto-lock

You have to sign into the site after adding it. Select the 老澳门资料 label.

manage sites tap on a site name to log in 老澳门资料 requires authentication 

Add your 老澳门资料 credentials and select save

site login log in to 老澳门资料 credentials username n number password 

You will see this screen if your login info is correct

manage sites connected 老澳门资料 edit addresses 

After seeing the prior screen, go back to the main screen in the app and select cameras in the bottom right. 

ACC app camera view

It may take a few attempts at reloading the screen but if all went well the cameras you have access to should come up like you see in the above picture. 

Avigilon Control Center Client:

Avigilon Control Center Client: 

  1. Open the Avigilon app and select the "Find Site" button at the bottom of the login section. If the "Use Current Windows Credentials" checkbox is available, select this button as well. If it is unavailable, select the find site and follow the instructions below. This "Use Current Windows Credentials" button should appear afterward, so select it whenever it becomes available.

Avigilon app site login username password check use current windows credentials and find site button 

  1. After selecting "Find Site", a popup should appear onscreen. In the "IP Address/Hostname" textbox, enter "cameras". Make sure it is all lowercase and leave the "Base Port" as 38880.

popup for find site username password find site ip address hostname cameras base port 38880 click ok  

  1. Hit OK on the above textbox and then the 老澳门资料 site should appear in the top left corner under the search bar. Double-click this to see all the cameras you have access to.

site login tab search 老澳门资料 usersname password double click unf