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Payment methods

• What payment methods to you accept in the office?

  Payments can be made in person the Student Financial Services Office by check, money order or cashier's check. PLEASE NOTE: the office does not accept cash payments.  Please obtain a money order or cashier's check, put your student ID on the front of the payment and place in the drop box located outside the building to the left of the main door.

  Note: We do not accept international checks. We do not accept starter checks or checks that do not have the account holder's name and address imprinted on the check. 

  We do not take debit or credit card payments at the Student Financial Services Office nor can we take payments over the phone.

  The Student Financial Services Office is located in Hicks Hall, Building 53. Our lobby hours are 8:00 a.m. - 5 p.m. Monday through Friday. Hours may vary during add/drop and other peak times.

• What payment methods do you accept online via myWings?

  You can pay online via , using a debit or credit card. You may not pay your bill in person at the Student Financial Services Office using any debit or credit card. A valid charge that is paid with a credit card and disputed with the credit card company will result in the suspension of credit card privileges and a late payment fee of $100 will be assessed.

  Domestic credit cards have a 2.85 percent and international credit cards have a 4.25 percent non-refundable convenience fee based on the amount charged for use of debit/credit cards for online payments.  

  You may also pay your account online using your checking account. Click the link to ''My Bill, enter the bank routing and account numbers (please verify for accuracy before continuing). There is no convenience fee for paying by e-check. However, if payment is returned by your bank, you may be assessed a returned check bank fee and/or a late payment fee.  

• I can't get to the office by the time you close. Do you have a drop box?
  The Student Financial Services Office has a night drop box located outside the Student Financial Services Office. Payment may be made by checks, cashier's checks or money orders. To ensure proper processing, please include the ÀÏ°ÄÃÅ×ÊÁÏ student ID number, driver's license number of the check holder and phone number on the front of the check. Checks must be made out for the correct amount to be considered on time. Please do not put cash in the drop box.
• Can my parent pay my bill online?

  If you have set up a parent PIN for your parent, they can go directly to using their PIN and password to pay your bill.

• Can I mail my payment?

  Students may send in payment by mail. Checks need to be made payable to The ÀÏ°ÄÃÅ×ÊÁÏ (ÀÏ°ÄÃÅ×ÊÁÏ). Payment must be received in our office on or before the published payment deadline; postmarks are not accepted. Students must include their ÀÏ°ÄÃÅ×ÊÁÏ student ID number, name, address, telephone number and check holder's driver's license number on the front of the check.  

   

  Mail to:

  Controller's Office

  1 ÀÏ°ÄÃÅ×ÊÁÏ Drive, Hicks Hall Building 53  

  Jacksonville, Florida 32224  

• Can I wire the funds directly into the university's bank account?

  You may wire funds directly to the University's bank account for the amount due on your student account.

  As a security measure and in keeping with recommended banking practices, the ÀÏ°ÄÃÅ×ÊÁÏ is unable to accept wire transfer payments in excess of the balance due on an account. Overpayments received via wire transfer will be wired back to the originating account (sender). Where the intent is to provide a student with funds for personal expenses, those should be wired directly to the student's local bank account. 

  The amount wired should not exceed the balance due to the University on a student’s account. Wires sent must be on a per semester basis, as we are not able to hold these funds for longer than one term. This balance includes tuition and fees, room and board, and health insurance. Amounts for personal expenses should be wired directly to the student’s local bank account. 

  Funds in excess of the outstanding balance will be returned to the sender.  

  On the wire description please include: 

  •  Student’s name, 
  •  Student’s ID number (N#),  
  •  Semester 
  •  Description: “tuition payment,” “balance on account,” “Fall Housing,” “Spring ELP”, etc. 

  If this information is not included the monies will be returned to the sender.  Without this information it is difficult to determine the correct student to credit. 

  For further instruction regarding wiring funds for tuition and housing payments, please contact the Treasury Department:

  Michael Neglia      -   904-620-2923

  Michelle Godoy     -   904-620-2932

  Angela Graham     -   904-620-2946

Returned Checks

• My check was returned by my bank. What is the university's policy on returned checks?

  A returned check charge is assessed against a student's account that has a check or e-check returned unpaid by the bank to The ÀÏ°ÄÃÅ×ÊÁÏ for any reason (insufficient funds, closed account, stop payment, bank account coding error, etc.). A fee based on the amount of the check will be assessed to the student's account pursuant to Florida Statute 832.07 (1).. In addition if the returned check or e-check was payment for tuition, there will be an additional $100 late payment fee assessed if restitution is not made by the payment deadline. 

  PLEASE NOTE:  Students will not be dropped from classes.

  According to the State Attorney's Office, it is against the law for any person to knowingly write a check if there are not sufficient funds on deposit with which to pay the check. Intent to defraud is presumed when any check is dishonored due to a closed account. When a check is dishonored due to the lack of funds in the account, the writer of the check must pay the holder the amount of the check, in addition to required service charges. Restitution in full must be received within seven days after receiving written notice from the holder, or else intent to defraud will be presumed. This includes electronic checks as well.

  All future payments for the next year to the University must be made with  money order a cashier's check, or online with a credit card;  the office does not accept cash payments. Students will be notified via e-mail if there is a dishonored check.  Please contact us at (904) 620-2422 regarding issues related to returned checks.