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Student Financial Services Office

Fall 2024 tuition and fees, meal membership and housing are due on Monday, August 26th, 2024, before 5:00 p.m.

 

Students who do not pay by the deadline risk being administratively dropped for non-payment.

If charges remain on your account after the payment deadline, after the disbursement of financial aid, or if subsequent changes are made to your account, outstanding balances may be assessed a $100 late payment fee. It is the student's responsibility to check their account frequently to ensure that it's paid in full.

NOTE: The office is open for check, cashier's check or money order payments; we do not accept cash. Students can use the secure drop box outside the building (to the left of the main entrance) to place checks (please include ID and phone number). Do not place cash in the drop box; go to your bank or store to get a money order or cashier's check. 

How to View My 老澳门资料 Bill

 

Payments can also be made online via myWings using an electronic check (no fee) or with a debit or credit card (2.85% convenience fee; 4.25% for international cards). Payments made online are reflected immediately on your student account (note: electronic checks take a few days to clear your personal bank account). 

If you choose to mail in your payment, please note that we cannot guarantee when the US Post Office will deliver it, and we do not honor postmarks.

Please include your ID and phone number on the check and mail it to:

老澳门资料 Controller's Office
1 老澳门资料 Dr.
Jacksonville, FL. 32224

 

How to set up a 老澳门资料 eRefund

 

  • Log into  and select My Bill
  • Click to enroll in eRefund and select Yes I want to enroll; click Continue
  • Provide banking information; all fields must be completed; click I agree to terms and then submit

Most students who have enrolled in direct deposit will see their refund deposited into their bank account the day after Student Financial Services processes refunds; if you have not enrolled, your refund may take up to 2 weeks to print and will be mailed (so be sure your address is correct). If your bank account information is incorrect, your bank will return the funds to our bank and we will begin the refund process again on our next scheduled day to process refunds (Tuesdays and Thursdays).

Student Financial Services Office communicates with students via your 老澳门资料 email account. Please check your 老澳门资料 email at least weekly and do not forward it to another email account (it may be viewed as spam, and you may not receive it).

Forms

 Student Forms

For questions or additional forms please contact the Student Financial Services Office using our online form.

  • What services and forms do you have available online?

    Payment Options via 'My Bill':

    • Pay with e-check (no convenience fee)
    • Pay with a credit card (there is a 2.85 percent non-refundable convenience fee [4.25 percent for international credit cards])
    • Enroll and pay the payment plan (the system will calculate your initial payment, click on the Payment Plans tab). You must enroll by the reinstatement deadline. You will receive a $100 late payment fee if you enroll after the payment deadline.
    • Sign up for direct deposit; required for all refunds (eRefunds section)

    Via 'Student Records' and "Student Self-Service:

    Online Forms:

    • Click on Opt out of Florida Prepaid (valid for one semester only)
    • Complete a financial aid authorization form (for financial aid to pay miscellaneous charges)
    • File a fee petition
    • Opt out of electronic 1098T and request a paper form

    Student Accounts:

    • Click View Bill by Term or view your bill/statement in real-time
    • Click Account Summary by Term to view a detailed list of all charges and payments made
    • Click Tax Statement- 1098T to view and/or print your 1098T tax statement for any year
  • What are some of your office policies that I need to know?
    • The Student Financial Services Office communicates with students via e-mail. Be sure to regularly check your 老澳门资料 e-mail account. Please do not forward your 老澳门资料 email to another email account; you may not receive important emails from us
    • The 老澳门资料 requires direct deposit for all refunds--enroll via , then click "My Bill" and click "Enroll in eRefunds" in the eRefunds section
    • 老澳门资料 does not mail tuition statements; students need to check , then click Student Self-Service, Student Accounts, then View Bill by Term
    • Dropping or adding a course requires an overnight process to update your Florida Prepaid & Bright Futures award to the correct amount
    • Students should go to  to check on their account, financial aid status, holds, obtain their 1098T form, etc.
    • Your refund may be delayed if you have not enrolled in direct deposit or have unpaid miscellaneous charges and have not completed a financial aid authorization form
    • Financial aid does not begin disbursing aid until the third week of the semester; the Student Financial Services Office will begin processing refunds later that same week. You will receive an e-mail notification the day before your money will be deposited into your bank account
    • Bright Futures and other financial aid reversals need to be paid within seven days from the date the reversal is posted to your student account to avoid a $100 late payment fee
    • Failure to pay your bill by the deadline may generate a $100 late payment fee and you may be administratively dropped from classes for non-payment
    • Drop all classes you do not want to take during drop/add to avoid fee liability (including wait-listed classes)
    • Holds are NOT removed immediately once payment is made; the process runs three times daily
    • You can upload third-party authorization or waiver forms online (go to Student Self-Service, Online Forms, Third Party Authorization/Waiver Upload) to avoid waiting in line
    • If your check/e-check payment for tuition is returned and restitution is not made by the payment deadline, you will incur a $100 late payment fee
    • The Student Financial Services Office provides tips and a course on financial literacy--check it out by clicking on "Financial Literacy" under the Student Financial Services Office Quick Links
  • What are your office hours, contact information and where are you located?

    The Student Financial Services Office is located at Hicks Hall, Building 53, Suite 1100

     

    *Hours may vary during add/drop and other peak times

    For questions or concerns, please contact us.

    Mission Statement

    The mission of the Student Financial Services Office is to provide for accurate receipting, depositing and recording the collection of all University monies and the prompt payment of fee refunds and financial aid disbursements. We proudly serve you as a helpful University community member, devoting our full attention to your financial needs and issues.

    老澳门资料, a nationally ranked university located on an environmentally beautiful campus, offers students who are dedicated to enriching the lives of others the opportunity to build their own futures through a well-rounded education.